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EarthLink vs AT&T Fiber: 141 Highlights & 83 Differences — So, Which Internet Service Provider Actually Works Better
Get the details on speeds, technology, and user experience to choose the best fiber provider for you. We lined up EarthLink and AT&T Fiber by real-world value. Dive into their traffic logging policy, parental control availability, support availability hours & multilingual support availability and choose the internet service provider that works for you.
ONT Placement Requirement Whether specific placement of the Optical Network Terminal (ONT) is required for optimal service. with a difference of 2 points
ONT Placement Requirement Whether specific placement of the Optical Network Terminal (ONT) is required for optimal service. with a difference of 2 points
EarthLink vs AT&T Fiber: Which Internet Service Suits You Best?
When comparing EarthLink and AT&T Fiber, both deliver robust broadband solutions featuring fiber optic technology designed to offer high-speed internet access. They share core features such as unlimited monthly data, IPv6 support, and WiFi 6 capabilities, ensuring reliable connectivity with modern networking standards. However, their focus diverges significantly: EarthLink primarily caters to small and medium-sized enterprises (SMEs) with hybrid network technology incorporating satellite backup and wireless last-mile delivery, while AT&T Fiber targets a broader user base, including residential customers, households, and enterprises, with a pure fiber-to-the-home centralized architecture employing state-of-the-art XGS-PON technology. Performance differences are notable in maximum speed offerings, installation processes, and support mechanisms, making the choice dependent on user priorities like speed, installation convenience, or cost.
EarthLink's Business-Centric Edge
EarthLink thrives in the SME space by tailoring its service to office environments supporting between 10 and 50 users and unlimited devices. Its hybrid network design combines primary fiber connectivity with satellite as secondary technology alongside a wireless last-mile solution; a strategic redundancy that enhances uptime and reduces dependency on physical lines. This setup allows EarthLink to provide a modest yet reliable maximum upload speed of up to 1 Gbps and symmetrical download speeds reaching 5 Gbps under certain packages.
Business users particularly benefit from EarthLink's advanced security suite, which includes DDoS protection, device-level safety measures, and comprehensive anti-malware support not commonly bundled with consumer-focused ISPs. Moreover, the company offers flexibility with an easy self-installation process requiring no technician entry, and instant appointment availability, a valuable advantage for businesses needing swift setup without disruption.
Clients also appreciate EarthLink's hardware offering, which includes a 5G modem-router combo supporting dual-band WiFi (2.4 GHz and 5 GHz) and compatibility with mesh networking, enabling scalable coverage in office spaces. The hardware warranty period lasts 12 months, providing some peace of mind, although each user pays a monthly $14.95 equipment rental fee, which adds to the overall cost.
AT&T Fiber: The Choice for Ultra-High Speeds and Residential Versatility
AT&T Fiber stands out for its unparalleled maximum speeds, offering up to 5 Gbps symmetrical throughput that comfortably supports heavy multitasking activities like streaming 4K content, gaming, and cloud backups with minimal lag. Its centralized fiber-to-the-home network relies on the superior XGS-PON topology. It boasts a significantly longer node distance of 10,000 feet, indicating more robust fiber line coverage in comparison to EarthLink's 1,640 feet.
AT&T targets a wider audience spanning residential users, individuals, families, as well as SMEs and enterprises supporting up to 10 users and 60 devices, making it an excellent all-rounder for home and office environments alike. It excels at low latency (5 ms) and jitter (1 ms), essential for gamers and video conference calls, where speed consistency (95) is a critical metric.
Another key benefit is AT&T's inclusive hardware rental offering, which provides a fiber ONT gateway and smart router supporting tri-band WiFi 6 with a 6 GHz band for enhanced bandwidth. This comes free of charge ($0 equipment fee), lowering upfront costs.
While professional installation is mandatory, requiring an appointment wait of around three days and technician access for setup (including wall drilling), the process is backed by an excellent setup guide and detailed customer support available through multiple channels like phone, email, live chat, and social media around the clock. The average resolution time of just two hours for issues reflects a commitment to customer satisfaction and rapid troubleshooting.
Quick Take
EarthLink shines in delivering cost-effective, business-oriented internet designed for office environments with flexible self-install options and advanced security provisions. Meanwhile, AT&T Fiber offers blazing-fast speeds and a reliable, professionally installed service optimized for residential and enterprise users looking for top-tier performance and great customer support.
Bottom Line: Which Should You Pick?
If you're a business owner valuing flexible setup, solid security, and an affordable monthly price point of $19.95 at EarthLink, EarthLink is the smart choice. Conversely, if ultimate speed, extensive device support, and seamless multi-gigabit performance are your priorities, especially for home or mixed use, AT&T Fiber justifies the higher investment of $45 at AT&T with its modern fiber infrastructure and premium customer care.
Verdict
Winner: AT&T Fiber - Offers superior speed, better latency, broad user support, free equipment rental, and professional installation backed by excellent multi-channel customer support.
Runner-up: EarthLink - Provides a budget-friendly, secure, and flexible internet solution exceptionally suited for small and medium-sized businesses with minimal installation hassle.
Side by side. The numbers. The features. No drama.
Which internet service provider is the smoother experience? This internet service providers comparison digs into EarthLink vs AT&T Fiber with insights from specs to service quality.
EarthLink's connection type is a Mix, but AT&T Fiber exclusively uses Fiber. AT&T Fiber provides a pure fiber connection, which typically leads to more consistent speeds and reliability.
Indicates the medium used to deliver the internet connection.
In the battle of Connection Type, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 51 score measurement.
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In the battle of Use Case Type, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 16 score measurement.
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Service Type
What is the service type?
53 EarthLink 0Votes Business
24 AT&T Fiber 0Votes Residential
vs Service Type
The service type for EarthLink is Business, while for AT&T Fiber it is Residential. This means EarthLink caters to companies, whereas AT&T Fiber is for home users.
Defines the general classification of the ISP plan.
In the battle of Service Type, EarthLink ◉ is better than AT&T Fiber ◉ , delivering higher 29 score measurement.
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Service Category
What is the service category?
63 EarthLink 0Votes Broadband
74 AT&T Fiber 0Votes Broadband
AT&T Fiber
The service falls under the Broadband category, offering high-speed internet access.
Shows the broader service classification.
In the battle of Service Category, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 11 score measurement.
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EarthLink targets Small and Medium Enterprises (SMEs), but AT&T Fiber serves a broader audience including individuals, families, SMEs, and enterprises. AT&T Fiber is suitable for a wider range of customer needs.
Defines who the plan is targeted toward.
In the battle of Target Customer Segment, EarthLink ◉ is better than AT&T Fiber ◉ , delivering higher 16 score measurement.
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Service Tier Name
What is the service tier name?
62 EarthLink 0Votes Ultimate Fiber Superior Speed
71 AT&T Fiber 0Votes AT&T Fiber
EarthLink
The service tier is named Ultimate Fiber Superior Speed, suggesting it offers a premium, high-performance fiber optic internet experience.
Identifies the marketing or tier label of the ISP plan.
In the battle of Service Tier Name, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 9 score measurement.
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Max Supported Devices
How many devices are supported?
93 EarthLink 1Votes unlimited
84 AT&T Fiber 0Votes 60
vs Max Supported Devices
EarthLink allows an unlimited number of max supported devices, contrasting with AT&T Fiber's limit of 60 devices. EarthLink provides greater flexibility for environments with many connected devices.
Indicates how many devices can be connected without performance drops.
In the battle of Max Supported Devices, EarthLink ◉ is better than AT&T Fiber ◉ , delivering higher 9 score measurement.
Based on community votes for Max Supported Devices, EarthLink ◉ earned 1 votes, more than AT&T Fiber ◉, which got 0 votes.
For a bustling smart home with tons of gadgets, 'unlimited' supported devices from EarthLink sounds amazing. AT&T Fiber's limit of 60 devices might get a bit tight for my setup down the line. EarthLink definitely wins on flexibility for devices.
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User Profile Recommendation
What is the recommended profile for the user?
73 EarthLink 0Votes Based on Location
74 AT&T Fiber 0Votes Based on Location
The personalized recommendation for selecting the best service provider based on user-specific factors.
In the battle of User Profile Recommendation, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 1 score measurement.
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Network Architecture Overview
What is the network architecture overview?
53 EarthLink 0Votes Hybrid
34 AT&T Fiber 0Votes Centralized
An overview of the network architecture, indicating its structure and layout.
In the battle of Network Architecture Overview, EarthLink ◉ is better than AT&T Fiber ◉ , delivering higher 19 score measurement.
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EarthLink supports Office property types, whereas AT&T Fiber is compatible with Home, Apartment, Office, and Retail properties. AT&T Fiber offers broader compatibility for various building types.
Indicates which property types the ISP supports.
In the battle of Supported Property Types, EarthLink ◉ is better than AT&T Fiber ◉ , delivering higher 19 score measurement.
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Max Supported Users
How many users are supported?
48 EarthLink 0Votes 10-50 devices
49 AT&T Fiber 0Votes 10
Shows how many simultaneous users the plan can reasonably support.
In the battle of Max Supported Users, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 1 score measurement.
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In the battle of Building Type Support, EarthLink ◉ is better than AT&T Fiber ◉ , delivering higher 9 score measurement.
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Distance Limitation
What is the distance limitation?
3,280 ft 0Votes
5,000 ft 0Votes
EarthLink
There is a distance limitation of 3280 ft from the main distribution point, which is approximately 1000 m, affecting service availability in more remote areas.
AT&T Fiber
There is a distance limitation of approximately 5000 ft (1524 meters) for service installation or optimal performance from the fiber node.
Maximum supported distance from the network node or tower.
In the battle of Distance Limitation, EarthLink ◉ is better than AT&T Fiber ◉ , delivering lower 1,720.0 ft measurement.
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Availability Type
What is the availability type?
93 EarthLink 0Votes Nationwide
94 AT&T Fiber 0Votes Nationwide
AT&T Fiber
The service is available across a Nationwide coverage area.
Specifies the scale of availability.
In the battle of Availability Type, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 1 score measurement.
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Coverage Region
What is the coverage region?
63 EarthLink 0Votes National
74 AT&T Fiber 0Votes National
The geographical area where the service is available.
In the battle of Coverage Region, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 11 score measurement.
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Port Availability
Is there port availability?
Yes 0Votes EarthLink
Yes 0Votes AT&T Fiber
Indicates whether a physical port or connection line already exists at the address.
In the battle of Port Availability, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 2 score measurement.
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Service Qualification Requirement
What is the service qualification requirement?
33 EarthLink 0Votes Available
64 AT&T Fiber 0Votes Conditional
The conditions or criteria that need to be met to qualify for the service.
In the battle of Service Qualification Requirement, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 31 score measurement.
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Infrastructure Requirement
What is the infrastructure requirement?
93 EarthLink 0Votes Fiber Optic
74 AT&T Fiber 0Votes Fiber Optic
The necessary infrastructure required for the service to be available.
In the battle of Infrastructure Requirement, EarthLink ◉ is better than AT&T Fiber ◉ , delivering higher 19 score measurement.
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EarthLink's last-mile technology is Wireless, while AT&T Fiber uses Fiber-to-the-home. AT&T Fiber delivers a direct fiber connection to the premises, often resulting in superior speed and reliability.
Technology used between network node and the customer's premises.
In the battle of Last-Mile Technology, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 21 score measurement.
Based on community votes for Last-Mile Technology, EarthLink ◉ earned 0 votes, less than AT&T Fiber ◉, which got 1 votes.
Fiber-to-the-home is generally the gold standard for internet connectivity, so AT&T Fiber's last-mile technology is really appealing. EarthLink using 'Wireless' for the last mile could introduce more variability in performance. I'd rather avoid that with Fiber-to-the-home.
In the battle of Dual-Stack Support, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 2 score measurement.
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IPv4 Support
Is IPv4 supported?
Yes 0Votes EarthLink
Yes 0Votes AT&T Fiber
EarthLink
The service fully supports IPv4 (Internet Protocol version 4), which is essential for compatibility with a vast majority of existing internet infrastructure and devices.
AT&T Fiber
The service offers full support for IPv4, the widely used current version of the Internet Protocol.
Indicates the ISP supports IPv4 addressing.
In the battle of IPv4 Support, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 2 score measurement.
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Secondary Technology
What is the secondary technology?
48 EarthLink 0Votes Satellite
0 AT&T Fiber 0Votes None
AT&T Fiber
There is None secondary technology specified, indicating the primary fiber connection is standalone.
Any supplementary technology supporting service delivery.
In the battle of Secondary Technology, EarthLink ◉ is better than AT&T Fiber ◉ , delivering higher 48 score measurement.
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Supported Network Protocols
What network protocols are supported?
43 EarthLink 0Votes PPPoE, DHCP, Static IP
64 AT&T Fiber 0Votes DHCP, Static IP, CGNAT
AT&T Fiber
The service supports common network protocols such as DHCP, Static IP, and CGNAT for efficient network address management.
Network protocols supported by the ISP.
In the battle of Supported Network Protocols, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 21 score measurement.
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Network Topology
What is the network topology?
68 EarthLink 0Votes GPON, DOCSIS
74 AT&T Fiber 0Votes GPON, XGS-PON
EarthLink
The network topology supports both GPON (Gigabit Passive Optical Network) and DOCSIS (Data Over Cable Service Interface Specification), indicating a versatile network infrastructure suitable for fiber and cable connections.
Describes the structural layout of the network.
In the battle of Network Topology, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 6 score measurement.
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Fiber Node Distance
What is the fiber node distance?
1,640 ft 0Votes
10,000 ft 0Votes
vs Fiber Node Distance
EarthLink has a fiber node distance of 1640 ft (approximately 500 meters), significantly shorter than AT&T Fiber's 10000 ft (about 3.05 kilometers). AT&T Fiber can serve customers much further from a fiber node.
Distance from customer to fiber node, affecting performance.
In the battle of Fiber Node Distance, EarthLink ◉ is better than AT&T Fiber ◉ , delivering lower 8,360.0 ft measurement.
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Primary Technology
What is the primary technology?
83 EarthLink 0Votes Fiber
94 AT&T Fiber 0Votes Fiber
The main technology used to deliver the service.
In the battle of Primary Technology, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 11 score measurement.
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Backbone Technology
What is the backbone technology used?
93 EarthLink 0Votes Fiber Optic
84 AT&T Fiber 0Votes Fiber Optic
The core infrastructure technology that carries data across the network.
In the battle of Backbone Technology, EarthLink ◉ is better than AT&T Fiber ◉ , delivering higher 9 score measurement.
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Channel Bonding Support
Is channel bonding supported?
Yes 0Votes EarthLink
No 0Votes AT&T Fiber
vs Channel Bonding Support
EarthLink supports Channel Bonding, a feature that is not available (n/a) with AT&T Fiber. EarthLink can combine network channels for potentially higher bandwidth.
Whether multiple channels can be combined to increase throughput.
In the battle of Channel Bonding Support, EarthLink ◉ is better than AT&T Fiber ◉ , delivering higher 38 score measurement.
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Modulation Standard
What is the modulation standard?
83 EarthLink 0Votes OFDM
94 AT&T Fiber 0Votes OFDM
Indicates the encoding method for transmitting data.
In the battle of Modulation Standard, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 11 score measurement.
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EarthLink reports 10 ms latency, double AT&T Fiber's 5 ms. AT&T Fiber offers lower latency, which is crucial for responsive online gaming and real-time applications.
Measures responsiveness of the network.
In the battle of Latency, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering higher 5.0 ms measurement.
Based on community votes for Latency, EarthLink ◉ earned 0 votes, less than AT&T Fiber ◉, which got 1 votes.
Latency is crucial for me, especially for quick responses online. AT&T's 5ms latency sounds way better than 10ms from EarthLink. I'd definitely prefer the lower latency for smoother internet use.
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Speed Consistency Score
What is the speed consistency score?
92 % 0Votes
95 % 0Votes
EarthLink
The speed consistency score is 92%, indicating that the internet service reliably delivers a high percentage of its advertised speeds, minimizing fluctuations.
AT&T Fiber
The service boasts a 95% speed consistency score, indicating reliable performance close to advertised speeds.
Score showing how stable speeds are over time.
In the battle of Speed Consistency Score, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 3.0 % measurement.
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Download Speed
What is the download speed?
3 EarthLink 0Votes 5 Gigs
16 AT&T Fiber 1Votes 25-100 Mbps, 200-500 Mbps, 1 GB, 2 GB, Up to 5 GB
EarthLink
The download speed offered is up to 5 Gigs, indicating a very high-speed internet connection suitable for demanding online activities.
Maximum downstream bandwidth offered.
In the battle of Download Speed, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 13 score measurement.
Based on community votes for Download Speed, EarthLink ◉ earned 0 votes, less than AT&T Fiber ◉, which got 1 votes.
Both providers claim high download speeds, but AT&T Fiber listing 'Up to 5 GB' with its overall strong performance specs makes it more appealing. EarthLink's '5 Gigs' is good too, but AT&T feels more comprehensive for top tier speeds.
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Real-World Throughput
What is the real-world throughput?
800 Mbps 0Votes
940 Mbps 0Votes
EarthLink
The real-world throughput measures 800 Mbps, representing the actual achievable data transfer speed under typical usage conditions.
Average measured throughput during everyday usage.
In the battle of Real-World Throughput, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 140.0 Mbps measurement.
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Jitter
What is the jitter?
2 ms 0Votes
1 ms 0Votes
EarthLink
The network jitter is 2 ms, indicating a very low variation in packet delay. Low jitter is crucial for real-time applications like video conferencing and online gaming.
Variation in latency, relevant for voice and gaming.
In the battle of Jitter, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering higher 1.0 ms measurement.
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Gaming Performance Rating
What is the gaming performance rating?
93 EarthLink 0Votes Excellent
94 AT&T Fiber 0Votes Excellent
AT&T Fiber
The service offers Excellent gaming performance, characterized by low latency and high bandwidth.
Rates suitability for online gaming.
In the battle of Gaming Performance Rating, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 1 score measurement.
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4K Streaming Performance Rating
What is the 4K streaming performance rating?
93 EarthLink 0Votes Excellent
94 AT&T Fiber 0Votes Excellent
EarthLink
The 4K streaming performance is rated as Excellent, ensuring smooth and buffer-free viewing of ultra-high-definition content.
Rates performance for 4K video streaming.
In the battle of 4K Streaming Performance Rating, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 1 score measurement.
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30 AT&T Fiber 0Votes 25-100 Mbps, 200-500 Mbps, 1 GB, 2 GB, Up to 5 GB
Maximum upstream bandwidth offered.
In the battle of Upload Speed, EarthLink ◉ is better than AT&T Fiber ◉ , delivering higher 3 score measurement.
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Max Burst Speed
What is the max burst speed?
1,000 Mbps 0Votes
5,000 Mbps 0Votes
vs Max Burst Speed
EarthLink's Max Burst Speed is 1000 Mbps, considerably less than AT&T Fiber's 5000 Mbps. AT&T Fiber offers much faster temporary speed boosts for quick downloads.
Temporary boosted speeds available during short bursts.
In the battle of Max Burst Speed, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 4,000.0 Mbps measurement.
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Packet Loss Rate
What is the packet loss rate?
0 EarthLink 0Votes Low
44 AT&T Fiber 0Votes Low
The rate at which data packets are lost during transmission across the network.
In the battle of Packet Loss Rate, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 44 score measurement.
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Peak Hour Performance
What is the peak hour performance?
53 EarthLink 0Votes Good
94 AT&T Fiber 0Votes Excellent
Indicates service consistency during peak usage.
In the battle of Peak Hour Performance, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 41 score measurement.
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HD Streaming Performance Rating
What is the HD streaming performance rating?
93 EarthLink 0Votes Excellent
94 AT&T Fiber 0Votes Excellent
Performance level when streaming HD content.
In the battle of HD Streaming Performance Rating, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 1 score measurement.
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Cloud Backup Performance
What is the cloud backup performance?
43 EarthLink 0Votes Good
94 AT&T Fiber 0Votes Excellent
Evaluates performance for cloud data transfers.
In the battle of Cloud Backup Performance, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 51 score measurement.
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VPN Performance
What is the VPN performance?
60 EarthLink 0Votes Good
94 AT&T Fiber 0Votes Excellent
Indicates how well the network handles VPN connections.
In the battle of VPN Performance, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 34 score measurement.
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EarthLink's network management policy involves Throttling, while AT&T Fiber uses QoS (Quality of Service). AT&T Fiber prioritizes critical traffic for a better user experience, instead of reducing speeds.
The approach or strategy used to manage network traffic and ensure optimal performance.
In the battle of Network Management Policy, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 61 score measurement.
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Monthly Data Allowance
What is the monthly data allowance?
Who knows? 0Votes EarthLink (Help us out by suggesting one!)
0 GB 0Votes
vs Monthly Data Allowance
EarthLink states n/a for monthly data allowance, whereas AT&T Fiber explicitly states 0 GB, implying unlimited data. AT&T Fiber clearly indicates no monthly data cap.
The amount of monthly data included in the plan.
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Throttling Threshold
What is the throttling threshold?
Who knows? 0Votes EarthLink (Help us out by suggesting one!)
0 GB 0Votes
Data usage level at which speed reductions are applied.
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Peak and Off-Peak Quota
What is the peak and off-peak quota?
0 EarthLink 0Votes None
0 AT&T Fiber 0Votes None
The difference in data usage allocation during peak and off-peak hours.
In the battle of Peak and Off-Peak Quota, EarthLink ◉ is same as AT&T Fiber ◉ .
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Data Rollover Availability
Is data rollover available?
No 0Votes EarthLink
No 0Votes AT&T Fiber
Indicates whether unused data rolls over to the next month.
In the battle of Data Rollover Availability, EarthLink ◉ is same as AT&T Fiber ◉ .
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Fair Use Policy Severity
What is the fair use policy severity?
63 EarthLink 0Votes Light
34 AT&T Fiber 0Votes Light
Indicates how aggressive the FUP restrictions are.
In the battle of Fair Use Policy Severity, EarthLink ◉ is better than AT&T Fiber ◉ , delivering higher 29 score measurement.
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Usage Transparency Tools
What usage transparency tools are provided?
63 EarthLink 0Votes Web Portal, Email Alerts
89 AT&T Fiber 0Votes App Dashboard, Web Portal
Tools available to monitor real-time data usage.
In the battle of Usage Transparency Tools, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 26 score measurement.
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Data-Usage Notification
Are data-usage notifications available?
Yes 0Votes EarthLink
No 0Votes AT&T Fiber
Indicates whether alerts are sent when usage approaches limits.
In the battle of Data-Usage Notification, EarthLink ◉ is better than AT&T Fiber ◉ , delivering higher 38 score measurement.
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Heavy-Use Suitability
What is the heavy-use suitability?
93 EarthLink 0Votes Heavy Users
94 AT&T Fiber 0Votes Heavy Users
Indicates which user type the plan is suitable for.
In the battle of Heavy-Use Suitability, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 1 score measurement.
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EarthLink's Ethernet port speed is 1 Gbps, significantly slower than AT&T Fiber's 5 Gbps. AT&T Fiber offers much faster wired network speeds for high-bandwidth devices.
Maximum speed supported by the Ethernet ports.
In the battle of Ethernet Port Speed, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 4.0 Gbps measurement.
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WiFi Band Support
What WiFi bands are supported?
31 EarthLink 0Votes 2.4 GHz, 5 GHz
44 AT&T Fiber 0Votes 2.4 GHz, 5 GHz, 6 GHz
vs WiFi Band Support
EarthLink supports 2.4 GHz and 5 GHz WiFi bands, but AT&T Fiber also includes 6 GHz. AT&T Fiber provides support for the latest WiFi 6E standard, offering more capacity and less interference.
Lists supported wireless frequency bands.
In the battle of WiFi Band Support, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 13 score measurement.
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Modem Type
What is the modem type?
93 EarthLink 0Votes 5G Modem
94 AT&T Fiber 0Votes Fiber ONT
EarthLink
The service utilizes a 5G Modem for connectivity, leveraging the latest generation of cellular technology to provide high-speed internet access.
The technology type of the modem provided or required for the service.
In the battle of Modem Type, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 1 score measurement.
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Hardware Warranty
What is the hardware warranty period?
12 months 0Votes
12 months 0Votes
AT&T Fiber
New hardware comes with a 12 months warranty period.
Duration of the warranty on provided hardware.
In the battle of Hardware Warranty, EarthLink ◉ is same as AT&T Fiber ◉ , delivering equal 12.00 months measurement.
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Equipment Purchase Option
Is there an equipment purchase option?
Yes 0Votes EarthLink
No 0Votes AT&T Fiber
EarthLink
Customers have the option to purchase the necessary equipment outright rather than renting it. This can potentially lead to long-term cost savings.
Indicates whether the customer can buy the equipment outright.
In the battle of Equipment Purchase Option, EarthLink ◉ is better than AT&T Fiber ◉ , delivering higher 38 score measurement.
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Ethernet Port Count
How many Ethernet ports are available?
93 EarthLink 0Votes 4
74 AT&T Fiber 0Votes 4
EarthLink
The device features 4 Ethernet ports, allowing multiple wired connections for devices like computers, gaming consoles, or smart TVs.
Number of wired Ethernet ports available.
In the battle of Ethernet Port Count, EarthLink ◉ is better than AT&T Fiber ◉ , delivering higher 19 score measurement.
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WiFi Standard
What WiFi standard is supported?
53 EarthLink 0Votes WiFi 6
69 AT&T Fiber 0Votes WiFi 6
EarthLink
The service supports the WiFi 6 (802.11ax) standard, offering improved network efficiency, faster speeds, and better performance in congested environments compared to previous WiFi generations.
The supported WiFi generation of the included hardware.
In the battle of WiFi Standard, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 16 score measurement.
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Equipment Rental Fee
What is the equipment rental fee?
28 EarthLink 0Votes $14.95
84 AT&T Fiber 1Votes $0
vs Equipment Rental Fee
EarthLink charges a $14.95 equipment rental fee, while AT&T Fiber charges $0. AT&T Fiber offers a significant cost saving by including equipment rental for free.
Monthly cost to rent the ISP's hardware.
In the battle of Equipment Rental Fee, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 56 score measurement.
Based on community votes for Equipment Rental Fee, EarthLink ◉ earned 0 votes, less than AT&T Fiber ◉, which got 1 votes.
Honestly, paying for equipment rental is a pain. AT&T Fiber offering $0 for that is a huge win for my budget. EarthLink's $14.95 fee would add up quickly, so AT&T is clearly the better choice here.
See more
Number of Mesh Nodes
How many mesh nodes are included?
53 EarthLink 0Votes Varies
54 AT&T Fiber 0Votes 1
Number of mesh nodes bundled with the plan.
In the battle of Number of Mesh Nodes, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 1 score measurement.
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UPS/Backup Power Support
Does the hardware support backup power?
No 0Votes EarthLink
No 0Votes AT&T Fiber
Whether the hardware supports battery backup or UPS integration.
In the battle of UPS/Backup Power Support, EarthLink ◉ is same as AT&T Fiber ◉ .
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Self-Install Hardware Kit
Is a self-install hardware kit included?
Yes 0Votes EarthLink
No 0Votes AT&T Fiber
vs Self-Install Hardware Kit
EarthLink provides a Self-Install Hardware Kit, which is not available (n/a) from AT&T Fiber. EarthLink allows users to set up their service independently, potentially saving time and installation fees.
Indicates whether a do-it-yourself installation kit is included.
In the battle of Self-Install Hardware Kit, EarthLink ◉ is better than AT&T Fiber ◉ , delivering higher 38 score measurement.
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Router Type
What is the router type?
33 EarthLink 0Votes WiFi Router
74 AT&T Fiber 0Votes Smart Router
Specifies the type of router included or supported.
In the battle of Router Type, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 41 score measurement.
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Gateway Device Type
What is the gateway device type?
73 EarthLink 0Votes Modem-Router Combo
84 AT&T Fiber 0Votes ONT Gateway
Identifies the type of gateway hardware setup.
In the battle of Gateway Device Type, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 11 score measurement.
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External Antenna Support
Does the hardware support external antennas?
No 0Votes EarthLink
No 0Votes AT&T Fiber
Indicates whether external WiFi antennas can be added.
In the battle of External Antenna Support, EarthLink ◉ is same as AT&T Fiber ◉ .
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Mesh Network Compatibility
Is the hardware compatible with mesh networks?
Yes 0Votes EarthLink
Yes 0Votes AT&T Fiber
Indicates whether the hardware works with mesh WiFi systems.
In the battle of Mesh Network Compatibility, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 2 score measurement.
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In the battle of Professional Installation Availability, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 2 score measurement.
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Whether specific placement of the Optical Network Terminal (ONT) is required for optimal service.
In the battle of ONT Placement Requirement, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 2 score measurement.
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Installation Duration
What is the installation duration?
15 minutes 0Votes
120 minutes 0Votes
vs Installation Duration
EarthLink's installation duration is 15 minutes, significantly shorter than AT&T Fiber's 120 minutes. EarthLink offers a much faster and more convenient installation process.
Total time required to complete installation.
In the battle of Installation Duration, EarthLink ◉ is better than AT&T Fiber ◉ , delivering lower 105.0 minutes measurement.
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Installation Fee
What is the installation fee?
43 EarthLink 0Votes $100
44 AT&T Fiber 0Votes $99
EarthLink
There is a one-time installation fee of $100 for setting up the service.
AT&T Fiber
The standard installation fee is $99.
Cost charged for the installation service.
In the battle of Installation Fee, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 1 score measurement.
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Installation Type
What is the installation type?
73 EarthLink 0Votes Self-Install
34 AT&T Fiber 0Votes Professional
vs Installation Type
EarthLink offers Self-Install as an installation type, while AT&T Fiber requires Professional installation. EarthLink allows for quicker and often cheaper setup by the customer.
Defines how the service is installed.
In the battle of Installation Type, EarthLink ◉ is better than AT&T Fiber ◉ , delivering higher 39 score measurement.
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Installation Appointment Wait Time
What is the installation appointment wait time?
0 days 0Votes
3 days 0Votes
vs Installation Appointment Wait Time
EarthLink reports 0 days wait time for an installation appointment, considerably faster than AT&T Fiber's 3 days. EarthLink offers much quicker service activation for new customers.
Time customers must wait for a technician appointment.
In the battle of Installation Appointment Wait Time, EarthLink ◉ is same as AT&T Fiber ◉ .
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Self-Installation Difficulty
What is the self-installation difficulty?
93 EarthLink 0Votes Easy
0 AT&T Fiber 0Votes Hard
Describes difficulty level of DIY installation.
In the battle of Self-Installation Difficulty, EarthLink ◉ is better than AT&T Fiber ◉ , delivering higher 93 score measurement.
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Technician Entry Requirement
Does installation require technician entry?
No 0Votes EarthLink
Yes 0Votes AT&T Fiber
vs Technician Entry Requirement
EarthLink does not require technician entry into the home, unlike AT&T Fiber which requires it. EarthLink offers a less intrusive installation process.
Indicates whether a technician must enter the customer’s home.
In the battle of Technician Entry Requirement, EarthLink ◉ is worse than AT&T Fiber ◉ .
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Wall Drilling Requirement
Is wall drilling required?
No 0Votes EarthLink
Yes 0Votes AT&T Fiber
Whether drilling or modifications are needed during installation.
In the battle of Wall Drilling Requirement, EarthLink ◉ is worse than AT&T Fiber ◉ .
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Wiring Requirement
What is the wiring requirement?
73 EarthLink 0Votes Fiber Drop
74 AT&T Fiber 0Votes Fiber Drop
Type of wiring needed for installation.
In the battle of Wiring Requirement, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 1 score measurement.
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Setup Guide Quality
What is the setup guide quality?
68 EarthLink 0Votes Good
94 AT&T Fiber 0Votes Excellent
Quality of instructions provided for installation.
In the battle of Setup Guide Quality, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 26 score measurement.
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EarthLink has an uptime percentage of 99.9%, compared to AT&T Fiber's 99.99%. AT&T Fiber offers a marginally higher level of service availability and reliability.
The percentage of time the network is operational.
In the battle of Uptime Percentage, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 0.1 % measurement.
Based on community votes for Uptime Percentage, EarthLink ◉ earned 0 votes, less than AT&T Fiber ◉, which got 1 votes.
Uptime is super important for my work from home setup, so 99.99% from AT&T Fiber is definitely more appealing. EarthLink's 99.9% is good, but that extra '9' means fewer potential interruptions for me.
The reliability of the network during peak usage times.
In the battle of Peak Usage Reliability, EarthLink ◉ is same as AT&T Fiber ◉ .
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Infrastructure Age
How old is the network infrastructure?
10 years 0Votes
5 years 0Votes
vs Infrastructure Age
EarthLink's infrastructure age is 10 years, while AT&T Fiber's is 5 years. AT&T Fiber operates on a more recently built and potentially more advanced infrastructure.
The age of the network infrastructure.
In the battle of Infrastructure Age, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering higher 5.0 years measurement.
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Outage Frequency
How often do outages occur?
93 EarthLink 0Votes Rare
94 AT&T Fiber 0Votes Rare
The frequency at which service outages occur.
In the battle of Outage Frequency, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 1 score measurement.
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Outage Duration
How long do outages last?
1 hours 0Votes
2 hours 0Votes
vs Outage Duration
EarthLink reports an outage duration of 1 hour, whereas AT&T Fiber reports 2 hours. EarthLink suggests shorter recovery times in the event of a service outage.
The average duration of service outages.
In the battle of Outage Duration, EarthLink ◉ is better than AT&T Fiber ◉ , delivering lower 1.0 hours measurement.
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SLA Availability
Is there an SLA available?
No 0Votes EarthLink
No 0Votes AT&T Fiber
Whether the service level agreement is available.
In the battle of SLA Availability, EarthLink ◉ is same as AT&T Fiber ◉ .
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SLA Compensation
Is there compensation for service interruptions?
No 0Votes EarthLink
No 0Votes AT&T Fiber
Whether the provider compensates for service disruptions.
In the battle of SLA Compensation, EarthLink ◉ is same as AT&T Fiber ◉ .
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Traffic Management Method
What is the traffic management method?
33 EarthLink 0Votes Throttling
94 AT&T Fiber 0Votes QoS
How the provider manages network traffic to ensure quality.
In the battle of Traffic Management Method, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 61 score measurement.
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Congestion Performance
How well does the network perform during congestion?
90 % 0Votes
95 % 0Votes
The level of performance during high traffic periods.
In the battle of Congestion Performance, EarthLink ◉ is better than AT&T Fiber ◉ , delivering lower 5.0 % measurement.
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Weather Impact Rating
How much does weather affect the service?
93 EarthLink 0Votes Low
94 AT&T Fiber 0Votes Low
The impact of weather conditions on the reliability and performance of the service.
In the battle of Weather Impact Rating, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 1 score measurement.
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DDoS protection being built-in is a big security concern for me, especially with business use. EarthLink offering this feature directly is a significant advantage for peace of mind. AT&T Fiber not specifying it makes me a bit hesitant.
See more
Encryption Standard
What encryption standard is used?
93 EarthLink 0Votes AES-256
94 AT&T Fiber 0Votes AES-256
The level of encryption used to protect data on the network.
In the battle of Encryption Standard, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 1 score measurement.
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Firewall Support
Is there firewall support?
Yes 0Votes EarthLink
Yes 0Votes AT&T Fiber
Whether the provider offers firewall protection for the network.
In the battle of Firewall Support, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 2 score measurement.
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Device-Level Protection
Is device-level protection available?
Yes 0Votes EarthLink
No 0Votes AT&T Fiber
Whether the provider offers security features for individual devices on the network.
In the battle of Device-Level Protection, EarthLink ◉ is better than AT&T Fiber ◉ , delivering higher 38 score measurement.
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Anti-Malware Protection
Is anti-malware protection provided?
Yes 0Votes EarthLink
No 0Votes AT&T Fiber
Whether the provider offers anti-malware protection to secure the network.
In the battle of Anti-Malware Protection, EarthLink ◉ is better than AT&T Fiber ◉ , delivering higher 38 score measurement.
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DNS Filtering
Is DNS filtering enabled?
Yes 0Votes EarthLink
No 0Votes AT&T Fiber
Whether the provider offers DNS filtering to block malicious or harmful websites.
In the battle of DNS Filtering, EarthLink ◉ is better than AT&T Fiber ◉ , delivering higher 38 score measurement.
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VPN Compatibility
Is VPN compatibility supported?
Yes 0Votes EarthLink
Yes 0Votes AT&T Fiber
Whether the provider supports VPN usage to encrypt user traffic.
In the battle of VPN Compatibility, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 2 score measurement.
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EarthLink's account security features include Password Protection, while AT&T Fiber offers Two-Factor Authentication, Password Protection, and Account Lockout. AT&T Fiber provides more comprehensive account security.
The security features in place to protect user accounts.
In the battle of Account Security Features, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 14 score measurement.
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WiFi Guest Network Support
Is there WiFi guest network support?
Yes 0Votes EarthLink
Yes 0Votes AT&T Fiber
Whether the provider offers support for setting up a guest WiFi network.
In the battle of WiFi Guest Network Support, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 2 score measurement.
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Privacy Policy Rating
How would you rate the privacy policy?
53 EarthLink 0Votes Good
27 AT&T Fiber 0Votes Good
A rating based on how well the provider respects and protects user privacy.
In the battle of Privacy Policy Rating, EarthLink ◉ is better than AT&T Fiber ◉ , delivering higher 26 score measurement.
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Multilingual support is available, allowing customers to receive assistance in multiple languages. This improves accessibility and customer experience for a diverse user base.
AT&T Fiber
Multilingual support is available to cater to a diverse customer base, offering assistance in various languages.
Whether the provider offers multilingual support for non-native speakers.
In the battle of Multilingual Support Availability, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 2 score measurement.
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Customer support is available 24/7, ensuring assistance can be accessed at any time, day or night, for uninterrupted service.
The hours during which customer support is available.
In the battle of Support Availability Hours, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 1 score measurement.
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Support Channels
What support channels are available?
63 EarthLink 0Votes Live Chat
47 AT&T Fiber 0Votes Phone, Email, Live Chat, Social Media
vs Support Channels
EarthLink primarily uses Live Chat for support, while AT&T Fiber offers Phone, Email, Live Chat, and Social Media. AT&T Fiber provides a wider array of customer support contact options.
The available channels for contacting customer support.
In the battle of Support Channels, EarthLink ◉ is better than AT&T Fiber ◉ , delivering higher 16 score measurement.
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Technician Response Time
How quickly do technicians respond?
48 hours 0Votes
24 hours 0Votes
vs Technician Response Time
EarthLink's technician response time is 48 hours, whereas AT&T Fiber's is 24 hours. AT&T Fiber provides quicker response for technician visits.
The time taken for a technician to respond to a support request.
In the battle of Technician Response Time, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering higher 24.0 hours measurement.
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Average Resolution Time
What is the average resolution time?
24 hours 0Votes
2 hours 1Votes
vs Average Resolution Time
EarthLink's average resolution time is 24 hours, significantly longer than AT&T Fiber's 2 hours. AT&T Fiber offers much faster issue resolution.
The average time taken to resolve customer issues.
In the battle of Average Resolution Time, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering higher 22.0 hours measurement.
Based on community votes for Average Resolution Time, EarthLink ◉ earned 0 votes, less than AT&T Fiber ◉, which got 1 votes.
Wow, an average resolution time of just 2 hours from AT&T Fiber is incredible customer service. EarthLink's 24-hour window means I could be waiting a whole day for help, which isn't ideal at all. AT&T clearly has the edge here.
See more
Remote Troubleshooting Capability
Is remote troubleshooting available?
Yes 0Votes EarthLink
Yes 0Votes AT&T Fiber
Whether the provider offers remote troubleshooting for technical issues.
In the battle of Remote Troubleshooting Capability, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 2 score measurement.
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Warranty Claim Process
What is the warranty claim process?
43 EarthLink 0Votes Moderate
44 AT&T Fiber 0Votes Moderate
The ease of the warranty claim process for customers.
In the battle of Warranty Claim Process, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 1 score measurement.
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Support Quality Rating
How would you rate the support quality?
93 EarthLink 0Votes Excellent
69 AT&T Fiber 0Votes Good
A rating based on the overall quality of customer support provided.
In the battle of Support Quality Rating, EarthLink ◉ is better than AT&T Fiber ◉ , delivering higher 24 score measurement.
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Knowledge Base Quality
How would you rate the knowledge base?
68 EarthLink 0Votes Good
94 AT&T Fiber 0Votes Excellent
The quality of the self-help resources provided in the knowledge base.
In the battle of Knowledge Base Quality, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 26 score measurement.
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Mobile App Support
Is mobile app support available?
No 0Votes EarthLink
Yes 0Votes AT&T Fiber
vs Mobile App Support
EarthLink states n/a for mobile app support, while AT&T Fiber provides it. AT&T Fiber offers the convenience of managing service through a mobile application.
Whether the provider offers a mobile app for managing the service.
In the battle of Mobile App Support, EarthLink ◉ is worse than AT&T Fiber ◉ .
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Chatbot Support
Is chatbot support available?
Yes 0Votes EarthLink
Yes 0Votes AT&T Fiber
Whether the provider uses a chatbot to assist customers.
In the battle of Chatbot Support, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 2 score measurement.
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Customer Satisfaction Rating
How would you rate your overall satisfaction?
63 EarthLink 0Votes Good
64 AT&T Fiber 0Votes Good
A rating based on overall customer feedback regarding service quality.
In the battle of Customer Satisfaction Rating, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 1 score measurement.
Don’t keep it to yourself — be the first to react and review the Customer Satisfaction Rating on EarthLink ◉ vs AT&T Fiber ◉ and help others decide!
Whether the provider guarantees a specific internet speed.
In the battle of Speed Guarantee Policy, EarthLink ◉ is same as AT&T Fiber ◉ .
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Auto-Renewal Policy
Is there an auto-renewal policy?
Yes 0Votes EarthLink
Yes 0Votes AT&T Fiber
EarthLink
This policy ensures that the service subscription will automatically renew at the end of each billing cycle, providing continuous service without manual re-enrollment.
AT&T Fiber
An auto-renewal policy is in place, ensuring continuous service unless the customer explicitly chooses to cancel.
Whether the contract automatically renews after the initial term.
In the battle of Auto-Renewal Policy, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 2 score measurement.
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Contract Duration
What is the contract duration?
12 months 0Votes
0 months 0Votes
vs Contract Duration
EarthLink has a 12-month contract duration, while AT&T Fiber has 0 months. AT&T Fiber offers service without a fixed contract period.
The duration for which the contract is valid.
In the battle of Contract Duration, EarthLink ◉ is same as AT&T Fiber ◉ , delivering equal 12.0 months measurement.
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Early Termination Fee
What is the early termination fee?
3 EarthLink 0Votes No
14 AT&T Fiber 0Votes $0
AT&T Fiber
There is $0 early termination fee, aligning with a no-contract policy.
The fee charged if the contract is terminated before the agreed-upon date.
In the battle of Early Termination Fee, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 11 score measurement.
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Service Trial Period
What is the service trial period?
30 days 0Votes
30 days 0Votes
EarthLink
A service trial period of 30 days is provided, allowing new customers to test the service and ensure it meets their needs before committing long-term.
The length of time during which the service can be trialed.
In the battle of Service Trial Period, EarthLink ◉ is same as AT&T Fiber ◉ , delivering equal 30.00 days measurement.
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Overdue Policy
What is the overdue policy?
58 EarthLink 0Votes Late Fee, Service Suspension
71 AT&T Fiber 0Votes Late Fee, Service Suspension, Account Termination
EarthLink
The overdue policy includes consequences such as a Late Fee for delayed payments and potential Service Suspension if accounts remain unpaid.
The policy regarding overdue payments and late fees.
In the battle of Overdue Policy, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 13 score measurement.
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Relocation Policy
What is the relocation policy?
43 EarthLink 0Votes Free
44 AT&T Fiber 0Votes Free
AT&T Fiber
The relocation policy for moving service to a new address is Free of charge.
The policy for moving the service to a new location.
In the battle of Relocation Policy, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 1 score measurement.
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Acceptable Use Restrictions
What are the acceptable use restrictions?
93 EarthLink 0Votes Unlimited
44 AT&T Fiber 0Votes Fair Use
EarthLink
The acceptable use policy allows for Unlimited data usage without specific restrictions, although general terms of service still apply.
The rules or restrictions placed on how the service can be used.
In the battle of Acceptable Use Restrictions, EarthLink ◉ is better than AT&T Fiber ◉ , delivering higher 49 score measurement.
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Contract Type
What type of contract is offered?
53 EarthLink 0Votes Fixed Term
94 AT&T Fiber 1Votes No Contract
vs Contract Type
EarthLink has a Fixed Term contract type, whereas AT&T Fiber offers No Contract. AT&T Fiber provides more flexibility with no long-term commitment.
The type of contract offered for the service.
In the battle of Contract Type, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 41 score measurement.
Based on community votes for Contract Type, EarthLink ◉ earned 0 votes, less than AT&T Fiber ◉, which got 1 votes.
A 'no contract' option from AT&T Fiber is pretty sweet, I really dislike being tied down. EarthLink's fixed term contract feels a bit restrictive. I prefer the freedom AT&T offers.
See more
Rate Lock Duration
What is the rate lock duration?
12 months 0Votes
12 months 0Votes
The period during which the monthly rate is locked in.
In the battle of Rate Lock Duration, EarthLink ◉ is same as AT&T Fiber ◉ , delivering equal 12.00 months measurement.
Don’t keep it to yourself — be the first to react and review the Rate Lock Duration on EarthLink ◉ vs AT&T Fiber ◉ and help others decide!
Cancellation Policy
What is the cancellation policy?
93 EarthLink 0Votes 30 days
94 AT&T Fiber 0Votes 30 days
The policy governing the cancellation of the service.
In the battle of Cancellation Policy, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 1 score measurement.
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Pause Service Option
Can the service be paused?
No 0Votes EarthLink
No 0Votes AT&T Fiber
Whether the provider allows customers to pause their service temporarily.
In the battle of Pause Service Option, EarthLink ◉ is same as AT&T Fiber ◉ .
Don’t keep it to yourself — be the first to react and review the Pause Service Option on EarthLink ◉ vs AT&T Fiber ◉ and help others decide!
As a serious gamer, having a 'Gaming Optimization Feature' is a big plus for me. EarthLink offering that directly is a huge draw for better online performance. AT&T Fiber not having one listed is a bit of a letdown in this regard.
Whether internet can be bundled with VoIP or phone service
In the battle of Phone Bundle Compatibility, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 2 score measurement.
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Public IP
Is a public IP available?
Yes 0Votes EarthLink
Yes 0Votes AT&T Fiber
AT&T Fiber
A public IP address is provided, which can be useful for remote access, hosting services, or specific network configurations.
Whether the account receives a true public IP address
In the battle of Public IP, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 2 score measurement.
Don’t keep it to yourself — be the first to react and review the Public IP on EarthLink ◉ vs AT&T Fiber ◉ and help others decide!
Static IP
Is a static IP available?
Yes 0Votes EarthLink
Yes 0Votes AT&T Fiber
Whether a static IP can be added to the service
In the battle of Static IP, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 2 score measurement.
Don’t keep it to yourself — be the first to react and review the Static IP on EarthLink ◉ vs AT&T Fiber ◉ and help others decide!
Web Hosting Add-On
Is web hosting offered?
Yes 0Votes EarthLink
No 0Votes AT&T Fiber
Ability to add basic hosting or website space
In the battle of Web Hosting Add-On, EarthLink ◉ is better than AT&T Fiber ◉ , delivering higher 38 score measurement.
Don’t keep it to yourself — be the first to react and review the Web Hosting Add-On on EarthLink ◉ vs AT&T Fiber ◉ and help others decide!
Email Account Add-On
Are email accounts provided?
Yes 0Votes EarthLink
No 0Votes AT&T Fiber
Whether ISP provides email accounts as an add-on
In the battle of Email Account Add-On, EarthLink ◉ is better than AT&T Fiber ◉ , delivering higher 38 score measurement.
Don’t keep it to yourself — be the first to react and review the Email Account Add-On on EarthLink ◉ vs AT&T Fiber ◉ and help others decide!
Cloud Storage Add-On
Is cloud storage offered?
Yes 0Votes EarthLink
No 0Votes AT&T Fiber
Optional cloud storage service bundled with plan
In the battle of Cloud Storage Add-On, EarthLink ◉ is better than AT&T Fiber ◉ , delivering higher 38 score measurement.
Don’t keep it to yourself — be the first to react and review the Cloud Storage Add-On on EarthLink ◉ vs AT&T Fiber ◉ and help others decide!
TV Bundle Compatibility
Is TV bundling supported?
Yes 0Votes EarthLink
Yes 0Votes AT&T Fiber
Whether the service can be bundled with TV packages
In the battle of TV Bundle Compatibility, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 2 score measurement.
Don’t keep it to yourself — be the first to react and review the TV Bundle Compatibility on EarthLink ◉ vs AT&T Fiber ◉ and help others decide!
Mobile Plan Bundle
Is a mobile bundle available?
No 0Votes EarthLink
Yes 0Votes AT&T Fiber
vs Mobile Plan Bundle
EarthLink states n/a for a mobile plan bundle, while AT&T Fiber offers it. AT&T Fiber allows bundling internet service with mobile plans for potential savings and convenience.
Whether users can combine home internet with mobile plans
In the battle of Mobile Plan Bundle, EarthLink ◉ is worse than AT&T Fiber ◉ .
Don’t keep it to yourself — be the first to react and review the Mobile Plan Bundle on EarthLink ◉ vs AT&T Fiber ◉ and help others decide!
Smart Home Integration
Is smart home integration supported?
Yes 0Votes EarthLink
Yes 0Votes AT&T Fiber
Support for ISP-provided smart devices or automation
In the battle of Smart Home Integration, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 2 score measurement.
Don’t keep it to yourself — be the first to react and review the Smart Home Integration on EarthLink ◉ vs AT&T Fiber ◉ and help others decide!
Seasonal Promo
Are seasonal promos available?
Yes 0Votes EarthLink
Yes 0Votes AT&T Fiber
Whether the ISP regularly offers seasonal discounts or promos
In the battle of Seasonal Promo, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 2 score measurement.
Don’t keep it to yourself — be the first to react and review the Seasonal Promo on EarthLink ◉ vs AT&T Fiber ◉ and help others decide!
In the battle of Bill Transparency Rating, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 21 score measurement.
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Auto-Pay
Is auto-pay supported?
Yes 0Votes EarthLink
Yes 0Votes AT&T Fiber
AT&T Fiber
Auto-Pay functionality is available, allowing for automatic bill payments and increased convenience.
Whether automatic payments are available
In the battle of Auto-Pay, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 2 score measurement.
Don’t keep it to yourself — be the first to react and review the Auto-Pay on EarthLink ◉ vs AT&T Fiber ◉ and help others decide!
Price Adjustment Frequency
What is the price adjustment frequency?
26 EarthLink 0Votes Annual
27 AT&T Fiber 0Votes Annual
EarthLink
Price adjustments for this service typically occur on an Annual basis, providing customers with a predictable billing structure for most of the year.
How often the ISP changes its pricing
In the battle of Price Adjustment Frequency, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 1 score measurement.
Don’t keep it to yourself — be the first to react and review the Price Adjustment Frequency on EarthLink ◉ vs AT&T Fiber ◉ and help others decide!
Billing Cycle
What is the billing cycle?
93 EarthLink 0Votes Monthly
0 AT&T Fiber 0Votes Monthly
Defines how often customers are billed
In the battle of Billing Cycle, EarthLink ◉ is better than AT&T Fiber ◉ , delivering higher 93 score measurement.
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Promotional Price Duration
How long does the promotional price last?
3 months 0Votes
12 months 0Votes
vs Promotional Price Duration
EarthLink's promotional price duration is 3 months, significantly shorter than AT&T Fiber's 12 months. AT&T Fiber offers a longer period of discounted pricing.
Length of time promotional pricing applies
In the battle of Promotional Price Duration, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 9.0 months measurement.
Don’t keep it to yourself — be the first to react and review the Promotional Price Duration on EarthLink ◉ vs AT&T Fiber ◉ and help others decide!
Bill Notification Method
How are bill notifications sent?
33 EarthLink 0Votes Email
62 AT&T Fiber 0Votes Email, SMS, App Notification
vs Bill Notification Method
EarthLink notifies bills via Email, whereas AT&T Fiber uses Email, SMS, and App Notification. AT&T Fiber offers more diverse methods for bill notifications, including mobile alerts.
How customers are notified about new bills
In the battle of Bill Notification Method, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 29 score measurement.
Don’t keep it to yourself — be the first to react and review the Bill Notification Method on EarthLink ◉ vs AT&T Fiber ◉ and help others decide!
Tax & Fee Breakdown Detail
How detailed is the tax & fee breakdown?
53 EarthLink 0Votes Standard
94 AT&T Fiber 0Votes Detailed
vs Tax & Fee Breakdown Detail
EarthLink provides Standard detail for tax & fee breakdown, while AT&T Fiber offers Detailed information. AT&T Fiber provides more transparency regarding billing components.
How clearly taxes and fees are itemized
In the battle of Tax & Fee Breakdown Detail, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 41 score measurement.
Don’t keep it to yourself — be the first to react and review the Tax & Fee Breakdown Detail on EarthLink ◉ vs AT&T Fiber ◉ and help others decide!
Multi-Account Management
Is multi-account management supported?
Yes 0Votes EarthLink
Yes 0Votes AT&T Fiber
Ability to manage multiple accounts under one profile
In the battle of Multi-Account Management, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 2 score measurement.
Don’t keep it to yourself — be the first to react and review the Multi-Account Management on EarthLink ◉ vs AT&T Fiber ◉ and help others decide!
Subscription Management Tools
Are subscription management tools provided?
Yes 0Votes EarthLink
Yes 0Votes AT&T Fiber
Tools to modify plans, add-ons, or upgrades
In the battle of Subscription Management Tools, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 2 score measurement.
Don’t keep it to yourself — be the first to react and review the Subscription Management Tools on EarthLink ◉ vs AT&T Fiber ◉ and help others decide!
Paperless Billing
Is paperless billing supported?
Yes 0Votes EarthLink
Yes 0Votes AT&T Fiber
Whether users can opt for digital-only bills
In the battle of Paperless Billing, EarthLink ◉ is worse than AT&T Fiber ◉ , delivering lower 2 score measurement.
Don’t keep it to yourself — be the first to react and review the Paperless Billing on EarthLink ◉ vs AT&T Fiber ◉ and help others decide!
Surveys
Because hot takes deserve votes.
Speed Performance
How fast is the internet connection you get with this Internet Service Provider?
Very fast — Over 1 Gbps
0Votes
0Votes
Fast — 500 Mbps to 1 Gbps
0Votes
0Votes
Average speed — 100 Mbps to 500 Mbps
0Votes
0Votes
Slow — 50 Mbps to 100 Mbps
0Votes
0Votes
Very slow — Under 50 Mbps
0Votes
0Votes
Reliability
How reliable is the internet connection with this Internet Service Provider?
Very reliable — Almost no interruptions
0Votes
0Votes
Reliable — Occasional brief interruptions
0Votes
0Votes
Average reliability — Some noticeable interruptions
0Votes
0Votes
Unreliable — Frequent outages
0Votes
0Votes
Very unreliable — Constant interruptions
0Votes
0Votes
Ease of Setup
How easy is it to set up the service with this Internet Service Provider?
Very easy — Quick and straightforward setup with clear instructions
0Votes
0Votes
Easy — Simple setup, but may need some guidance
0Votes
0Votes
Average — Requires some technical know-how to set up
0Votes
0Votes
Difficult — Complicated setup process with unclear instructions
0Votes
0Votes
Very difficult — Hard to set up and requires external help
0Votes
0Votes
Pricing
How would you rate the pricing for this Internet Service Provider?
Great value for money — Affordable, with excellent performance
0Votes
0Votes
Pretty good price — Reasonably priced for the service provided
0Votes
0Votes
Fair deal — Reasonable pricing, but could be better
0Votes
0Votes
Kinda pricey — Expensive for the service received
0Votes
0Votes
Crazy expensive — Very high prices for what you get
0Votes
0Votes
Data Allowance
How would you rate the data allowance offered by this Internet Service Provider?
Unlimited — No data limits or throttling
0Votes
0Votes
Very generous — Large data allowance with high limits
0Votes
0Votes
Fair allowance — Enough data for regular use, with occasional throttling
0Votes
0Votes
Limited — Restricted data with potential overage charges
0Votes
0Votes
Very limited — Very low data limit with frequent throttling or overage fees
0Votes
0Votes
Network Coverage
How well does the network coverage perform in your area with this Internet Service Provider?
Excellent — Strong coverage in all areas, no dead spots
0Votes
0Votes
Good — Reliable coverage in most areas, occasional weak spots
0Votes
0Votes
Average — Fair coverage with noticeable gaps in certain areas
0Votes
0Votes
Poor — Frequent connectivity issues in certain areas
0Votes
0Votes
Very poor — Many areas with no service or very weak signals
0Votes
0Votes
Additional Features
How would you rate the extra features provided by this Internet Service Provider?
Excellent — Provides a wide range of useful and innovative features
0Votes
0Votes
Good — Includes several helpful features for enhanced service
0Votes
0Votes
Average — Offers basic features, but lacks some extra functionality
0Votes
0Votes
Poor — Few additional features, limited value
0Votes
0Votes
Very poor — No extra features or functionality beyond the basic plan
0Votes
0Votes
Latency
How would you rate the latency (ping) with this Internet Service Provider?
Very low — Under 10ms, perfect for gaming and real-time applications
0Votes
0Votes
Low — 10ms to 30ms, good for most applications
0Votes
0Votes
Average — 30ms to 60ms, okay for general browsing
0Votes
0Votes
High — 60ms to 100ms, noticeable delays in some activities
0Votes
0Votes
Very high — Over 100ms, causes delays and issues with real-time activities
0Votes
0Votes
Bandwidth Consistency
How consistent is the bandwidth with this Internet Service Provider?
Very consistent — Speeds are stable throughout the day and night
0Votes
0Votes
Very consistent — Speeds are stable throughout the day and night
0Votes
0Votes
Average — Speeds can vary depending on the time of day
0Votes
0Votes
Inconsistent — Frequent slowdowns, especially during peak hours
0Votes
0Votes
Very inconsistent — Regular fluctuations in speed, even during non-peak times
0Votes
0Votes
Service Reliability During Peak Hours
How reliable is the service during peak hours with this Internet Service Provider?
Very reliable — No noticeable slowdowns or interruptions
0Votes
0Votes
Reliable — Occasionally slower speeds, but still usable
0Votes
0Votes
Average — Speeds significantly drop, but still functional
0Votes
0Votes
Unreliable — Frequent disruptions and noticeable slowdown during peak hours
0Votes
0Votes
Very unreliable — Service is nearly unusable during peak hours
Supermod 
Moderator 
Recaptor 
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